Learn how to fix HP scanner problems and other issues related to scanning quickly and easily with HP automated support tools and our Virtual Chat Agent.

If your HP printer is displaying a “scanner failure” or “unable to scan” error message, follow the steps in this video to troubleshoot potential scanner hardware and software errors.

May 27, 2025 · The HP Print and Scan Doctor (PSDR) for Windows may potentially be exposed to an elevation of privilege security vulnerability.

May 27, 2025 · The HP Print and Scan Doctor (PSDR) for Windows may potentially be exposed to an elevation of privilege security vulnerability.

When you scan, the computer file or printed output has vertical lines, incorrect colors, color bands, or poor resolution.

Scan / Print stopped working after upgrading to Windows 11? Try these troubleshooting steps to fix the scan and/or print issues. Fix Scan/Print

Troubleshooting guide and online help for your HP ENVY 4500 e-All-in-One Printer.

Troubleshooting guide and online help for your HP Color LaserJet Pro MFP M283fdw.

Troubleshooting guide and online help for your HP Color LaserJet Pro MFP M477 series.

Troubleshooting guide and online help for your HP ScanJet Enterprise Flow 9000 Scanner