Interactive voice response (IVR) is an automated telephone technology that enables callers to receive or provide information or make voice requests without speaking to a live agent.

Nov 2, 2024 · Interactive voice response (IVR) is a technology included in today’s leading voice-over-internet-protocol (VoIP) solutions that greets and acts on information it collects from …

Interactive voice response (IVR) is an automated phone system that allows your customers to choose from voice menu options and interact using voice and number pads. When customers …

Interactive Voice Response (IVR) systems are automated telephony systems that interact with callers, gather information, and route calls to the appropriate recipient. They operate using …

Nov 4, 2025 · If you’ve ever called customer service and encountered an automated voice guiding you through menu options, you’ve used interactive voice response (IVR). IVR technology …

Aug 11, 2025 · What is IVR? Interactive voice response (IVR) is an automated phone system that greets callers, provides menu options, and directs them to the appropriate resource or action. …

Feb 13, 2025 · Definition and Purpose: IVR (Interactive Voice Response) automates call handling, allowing customers to navigate menus, access information, and reach the right department …

Feb 4, 2025 · Interactive voice response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipients.

Interactive Voice Response (IVR) is an automated phone system that interacts with callers through pre-recorded voice prompts and menus. The IVR system starts by greeting callers …

So, what exactly is IVR, and how has it evolved to meet these demands? What is IVR? An interactive voice response system is an automated phone system that interacts with callers …